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FAQ/Ordering Info


Finding Your Pics

  1. Where & when are you out? Answer
  2. How soon are they available? Answer
  3. How long are they available? Answer
  4. How do I find my photos out of all you take? Answer
  5. How are the shots arranged? Answer


Ordering Info

Prints

  1. What if I don't like one of my PRINTS? Answer
  2. What if my shot has to be cropped? Answer
  3. If I order a print do you include a digital copy? Answer
  4. Can I order my prints with The Devil's Whip Logo OR "TEXT"? Answer

Digital Downloads

  1. I noticed some of your photos are available "WITH LOGO", "WITH TEXT", and "WITH LOGO & TEXT". What do you mean and what will it look like? Answer
  2. Can I get the pics WITHOUT ANY logos INCLUDING the "Blind Kenny" logo? Answer
  3. Can I buy my pictures as a Digital Download? Answer
  4. How soon do I get my Download? Answer
  5. How can I use my Digital Download(s)? Answer
  6. Can you TOUCH-UP/RETOUCH my pics? Answer
  7. I ordered Digital Photos on CD and prints. Will they ship together?Answer

Some Useful Information

  1. What's the payment method? Answer
  2. What is the resolution/format of your images? Answer
  3. What if I have problems placing my order? Answer

 


 

Finding Your Pics Answers

  1. Where & when are you out? (return to questions)
    We set up on the Devil's Whip (NC Hwy 80) 1/2 mile SOUTH of the Blue Ridge Parkway. Between mid-November & the end of February, we're out EVERY weekend it's not a steady, day long, rain event and ~60 degrees. Warm Weather Hours: 9:00 AM - Until... Cold Weather Hours: 11:30 AM - Until...

  2. How soon are they available? (return to questions)
    Usually 1 to 3 days from the day you see us. Please keep checking back! Or better yet, e-mail us and we'll let you know when they're up!!

    **NOTE:** If you saw us but you can't find any photos of yourself, it's because those shots didn't pass inspection. Please accept our apology. We hope we'll catch you out enjoying the ride another day!

    ***TAKE TIME TO LOOK THROUGH EVERY SHOT IN YOUR CATEGORY - THERE ARE USUALLY 2 OF US SHOOTING - THAT MEANS THERE ARE MULTIPLE SHOTS OF YOU - SO PLEASE DOUBLE CHECK!

  3. How long are they available? (return to questions)
    Effective February 1, 2015, photos are online only for 1 year. Please don't wait to order. We try to make our living doing this so we need and appreciate your orders!

  4. How do I find my photos out of all you take? (return to questions)
    Look for the date, category, and time of day.

  5. How are the shots arranged? (return to questions)
    They are arranged by location, date, vehicle type, and time of day. For example: "Devil's Whip - Sunday, July 21, 2011". Then type of vehicle such as "Cars" or "Cruisers, Dressers, Baggers & Harleys - AM" or "Sport Bikes - 3:00 to 5:00".
    If you have problems, just call 828.527.3166.

 

Ordering Info Answers

Prints

  1. What if I don't like one of my PRINTS? (return to questions)
    We take every precaution to ensure your photos look their absolute best AND we've yet to receive any complaints! But just in case, here's our policy:
    We offer a 100% Satisfaction Guarantee for PRINTS ONLY.

    E-mail us. Let us know which pic isn't right and we'll make the correction(s). After you get your replacement, if you're still not satisfied, explain why and we'll refund your purchase price.

  2. What if my shot has to be cropped? (return to questions)
    What cropping does is make a smaller section of a "full frame" look bigger. Cropping will ALWAYS work better when the shot has more scenery around it. It probably WON'T be something you'd like if the picture is already a close up.
    If your shot has to be cropped, we promise we'll take pains to make your photo look its absolute best, 'cause when you look good, we look good!

  3. If I order a print, do you include a digital copy? (return to questions)
    Digital images are NOT included free with the purchase of a print item or items.

  4. Can I order my PRINTS with The Devil's Whip Logo OR "TEXT"? (return to questions)
    No. We're NOT currently offering PRINTS with "LOGO", "TEXT", or "LOGO & TEXT".

Digital Downloads Answers

  1. I noticed some of your photos are available "WITH LOGO", "WITH TEXT", and "WITH LOGO & TEXT". What do you mean and what will it look like? (return to questions)


    ** SORRY, BUT...If you didn't PAY for DIGITAL DOWNLOADS "WITH TEXT" or "WITH LOGO & TEXT", any text you put in the "Comments" section will NOT be added **

    If you order "WITH NC 80 LOGO", see the following example.
    Example of The Devil's Whip Logo

    If you order "WITH TEXT", see the following example.
    Example of TEXT only

    If you order "WITH LOGO & TEXT", see the following example.
    Example of Border Text with The Devil's Whip Logo

  2. Can I get the pics WITHOUT ANY logos INCLUDING the "Blind Kenny" logo? (return to questions)
    Quite simply - no. As professionals, we take pride in the photos we produce and in our business. The "Blind Kenny" logo is very tastefully and inconspicuously placed on every pic.
    Example of Blind Kenny Logo

  3. Can I buy my pictures as a Digital Download? (return to questions)
    Yes. We offer MEDIUM RESOLUTION (great for prints up to 5 x 7) and FULL RESOLUTION (All print ready - original size) Digital Downloads.

  4. How soon do I get my Download? (return to questions)
    Digital downloads are available within 24 hours of purchase. You receive an e-mail with links for the download.

  5. How can I use my Digital Download(s)? (return to questions)
    You have the right to use the unaltered image(s) for your own personal use. This means you can make as many prints in as many sizes as you want or make desktops, etc, as long as it's not for profit/commercial/or any other use other than personal.

    ALL COPYRIGHTS remain the property of BlindKenny.com. Use of ANY BlindKenny.com digital image(s) for other than personal use is prohibited by US law.
    Purchase does not assign copyrights to you and/or your purchase other than the ones specified above.

  6. Can you TOUCH-UP/RETOUCH my pics? (return to questions)
    If your windscreen or windshield looks as if it's blocked out your face - a Polarizing Filter is applied when you purchase and your face is revealed.

  7. I ordered digital downloads, gift items and prints. Will they ship together? (return to questions)
    Digital downloads are available within 24 hours of purchase. Gift items and prints ship separately. You will almost always get your prints before your gifts.

Some Useful Information Answers

  1. What's the payment method? (return to questions)
    Credit card only.

  2. What is the format of your images? (return to questions)
    The photos are available in JPEG format only.

  3. What if I have problems placing my order? (return to questions)
    1) Make sure "Cookies" are enabled in your web browser (usually in the "Privacy" section under "Tools" then "Internet Options").
    2) "Snag" someone else's computer.
    3) When we're working on the store, photos can be temporarily unavailable. Please go back to the front page of the store.
    4) Sometimes our storefront provider has to do system maintenance. Wait a while and try it again. Please don't get impatient and forget about us! We do want and appreciate your business.
    5) Call us at 828.527.3166 OR .

 


 

Ready to order?
Start searching for the pics HERE

 

Need other info?
Feel free to or call us at 828.527.3166!

 
(BlindKenny.com will never sell or disclose your e-mail address OR any other personal information. A totally spam free site.)